Keep your systems connected.
Practical support for connectivity problems, office networks and the technology people rely on every day.
Connectivity troubleshooting
Work through common network and internet connection problems methodically.
Business networks
The archived website described network design, installation and management services.
Home and office IT
Discuss the systems you use, what is going wrong and what support may be suitable.
First checks when a network goes down
Check that your router, switch and computer have power. Look at the status lights and check that Ethernet cables are firmly seated at both ends. If multiple devices are affected, the issue may be with shared equipment or the internet connection rather than one computer.
If the problem continues, avoid repeatedly resetting equipment if you are unsure of its configuration. Get in touch and explain which devices are affected and what changed before the fault began.